![]() ![]() ![]() Q: If I want a CD-ROM of the software, what should I do? Please ignore it and directly click the Later button, and then you get the trial version. When you perform the conversion, a registration request window will pop up. A: Download the software you want from our website and install it.Q: How can I get the free trial version of the software? Sometimes, our response email cannot be sent to some users due to different reasons, please use a different and working email to contact us if this happens. But in most cases you'll get our response in a few hours or immediately. A: Generally, we'll reply to you within 24 hours.Q: How long will it take to get a support response? Please contact us at to get assistance.3, You misspelt and submitted an invalid Email address when you ordered the software.2, Your Email service provider rejects emails from unknown senders, so the license code cannot be sent to you.1, Because of your Email setting, the email with the license code went to Trash directly.Q: Why I didn't receive the license code for several hours after my purchase? Tips: Please submit the order number or the billing email address.If you have not received it after purchase or lost it, please click here to let us know. A: The license code will be sent automatically within minutes after your purchase.The software lets you group multiple conversions in a queue so that you don’t have to wait for the first conversion to complete before continuing.Q: How long will I receive the license code after I complete the purchase? You can manually adjust the bitrate and audio quality, frame rate, resolution (increase or decrease the scale of your video), aspect ratio use the new H.265 encoder for better quality at the maximum size. There are many conversion presets as well. ![]() You will see useful tips, like adding a media source, selecting the output format, and initializing the conversion process. The system offers an option to automatically select the optimal format for the proposed device. You can convert SD to 4K/UHD and vice versa. for various hanging and portable devices, including TVs, desktops, laptops, mobile phones, tablets, consoles and portable gaming devices. WonderFox HD Video Converter Factory Pro boasts sophisticated advanced technology to convert HD videos to such digital video formats as AVI, MP4, WMV, MPG, MKV, MOV, etc. ![]()
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